Apothecary desk
Direct formulation support
48 hrs
Dispatch window
24 hrs
Query response
14 days
Return policy
Write to us
Reach out to our team for assistance with tracking, ingredient queries, or formulation advice. Direct email responses within 24 hours.
Return postage and damage replacements
Fourteen-day return window for unopened items in original packaging. National courier coverage ensures safe transit for all amber glass vessels.